Privacy Policy

SkillProof is a B2B SaaS platform used by organisations to manage workforce training records, competencies, assessments, evidence, certificates and compliance status.

Customer organisations decide what staff and training data they enter into SkillProof. In most cases, the customer is the controller of that data and SkillProof acts as a processor.

SkillProof may process organisation names, user names, work contact details, staff records, training records, competency records, assessment submissions, evidence uploads, certificates, compliance status, audit history and billing status.

SkillProof does not need customers to upload unnecessary special category data. Customers should only upload evidence and records needed for legitimate training, competency and compliance purposes.

Data is used to provide the SkillProof service, maintain account access, show compliance status, support reporting, process support requests, manage subscriptions and improve the security and reliability of the platform.

Website enquiry forms are used to respond to trial, demo and partner requests. Payment and subscription billing is handled by Stripe.

Customer records are retained while an account is active and for a reasonable period after cancellation or trial expiry unless a shorter retention period is agreed or deletion is requested sooner.

Customers can request export, deletion or offboarding support by contacting SkillProof. Some audit records may need to be retained where legally or operationally appropriate.

Individuals may have rights to access, correct, delete or restrict the use of their personal data under UK GDPR and applicable data protection law.

Where SkillProof processes data on behalf of a customer organisation, requests may need to be handled through that organisation.

For privacy questions, data requests or customer offboarding support, contact SkillProof at [email protected].